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The video doesn't show up

1. The player displays a 403 or 404 error instead of the video​

Did you change anything in your .htaccess?​

Be sure there is no rule in the .htaccess file that could fire a 403 or 404 page instead of the video.

Here are some examples of .htaccess code that could cause this problem:

RewriteRule wp-content/plugins/(.*\.php)$ - [R=404,L]
RewriteRule ^wp\-content/plugins/.*\.(?:php[1-7]?|pht|phtml?|phps)\.?$ - [NC,F] (automatically added by WeSecur Security plugin)

Solution: Remove any .htaccess line that could alter php files inside the plugins folder.

2. The player is loading endlessly​

Are you using DuckDuckGo?​

Check out the browser you are using. DuckDuckGo won't play embed videos from porn tubes like PornHub or Xvideos.

  • DuckDuckGo apps on mobile (iOS and Android).
  • DuckDuckGo plugins on desktop (Chrome and Firefox).

Solution: Use another browser like Chrome, Firefox, Edge or Safari. Note that your visitors may have the issue if they visit your site from DuckDuckGo.

3. Caught Exception: Missing q params (code: 0)​

This PHP exception it caught when your server has too low max sizes parameters.

Solution: You need to increase post_max_size and upload_max_file_size in your PHP config.

There are 2 different places you can set it:

php.ini 

post_max_size=20M 
upload_max_filesize=20M 
max_input_vars=1000

.htaccess or httpd.conf or virtualhost 

php_value post_max_size 20M
php_value upload_max_filesize 20M
php_value max_input_vars 1000

Which one to use depends on what you have access to.

.htaccess will not require a server restart, but php.ini and the other apache conf files will.

tip

You can also ask your web host to do this for you.